What do I get with my free Guest Pass?
Your Guest Pass invites you to take an inside look at our selection of products from over 500 brands. When you browse our selection of furniture, flooring, electronics, appliances, jewelry, you’ll learn about how shopping with DirectBuy works for you and your design projects. Best of all, you’ll see how much time and money your DirectBuy membership can save you.
What can I expect when shopping at DirectBuy?
When you shop with DirectBuy, you pay confidential dealer prices from our manufacturers or their authorized suppliers. IThis value structure, product selection, and array of services are only available to DirectBuy members.
We offer only brand names, and provide only first-run merchandise, and in most cases we give you access to the manufacturers’ complete product lines.
With DirectBuy, how you shop is your choice. Whether it’s through our website or in our showroom, you’ll have the chance to experience the same quality products and customer service. Plus, our club can help you access professional designers to help you design and purchase products perfect for you and your home.
When you visit our showroom, you’ll notice that we’ve provided a play area so your kids can play safely while you’re busy saving money.
We show you just how much you’re paying. It’s how we do business. It’s also why our member base – hundreds of thousands of members strong – continues to grow.
How much do members save?
Statistics Canada** puts the average retail markup on home furnishings at 45%. This includes all store-based “sales”, “closeouts”, and “specials”. On average, then, you could wind up paying nearly one and a half times the cost of an item.
* Source: US Census Bureau, Service Sector Statistics Division as of 2008.
** Source: Statistics Canada as of 2008.
When you’re a DirectBuy member, you pay confidential dealer prices and never pay hidden retail mark-up. You pay the real price of the merchandise, and any applicable shipping, handling and tax, saving yourself potentially hundreds, even thousands of dollars.
How’s your selection?
We offer a wide spectrum of manufacturers’ product lines from hundreds of trusted brands. If you’re remodeling a basement, building a bedroom, or furnishing an office, we’ve got the furniture and appliances you’re looking for. Your style is our business. We cater to nearly every project. Our products run the gamut from traditional to contemporary, and our lines range from everyday-use items to the most desired luxury and professional-grade products, with full product warranties when available.
Can I shop online?
Absolutely. Each of our members receives a unique login to the DirectBuy members-only web site, where browsing, researching, and purchasing on your own time is quick and easy. You must be a DirectBuy member, however, to browse our products and prices.
I’m remodeling a house from scratch. Is this a good time to join DirectBuy?
DirectBuy members get more for their construction budgets. With the money you save, you could end up affording professional-grade kitchen appliances, custom cabinets, granite countertops, premium flooring, and more. Buyers, realtors, and appraisers notice homes with those sorts of quality materials, which could boost your home’s resale value when it comes time to sell.
When I find a piece I like, will I have to shop elsewhere for matching pieces?
DirectBuy’s selection covers nearly every corner of your home, inside and out. In most cases our selection includes the complete product lines of top manufacturers, so you can be sure you’ll find the piece or pieces that you’re looking for. If you can imagine the perfect design for your home or business, odds are your membership can deliver it.
What about the service? How does it compare to my favourite retail stores?
Our knowledgeable staff can help you plan your dream kitchen, furnish your guest room, or find the perfect accent piece. Over the phone or in person, our service professionals and designers are here to share your vision of your room, home or office. How much help you need is up to you. Throughout your DirectBuy experience, you’re in control.
I’m interested. How can I join?
We’re happy to help. Start by filling out the FORM and then we’ll get in touch to help you schedule an open house visit with us. We can also send you a free copy of our Insider’s Guide to Buying Direct.